The Roof MD Process

Upon approval, your Roof MD account manager will give you physical samples of materials, so you can make a choice you can be confident in.

Once you’ve chosen your materials,  your crew will be scheduled and you’ll be notified in advance of your date of construction by our project management team. Materials are inventoried before works begins, to ensure everything was delivered correctly. After that,  installation can begin.

The construction process begins with protecting your home, and giving you a plan before we start. We have large crews at Roof MD to complete most jobs in a day (1-3 days depending on the size of the project). Our crews are highly trained and are evaluated on every job. A member of Roof MD management supervises the entire project.

At the completion of your project, Roof MD provides a 25 Point Roof Inspection.

Roof MD will also provide your mortgage or insurance company with any invoices if necessary. You will only be responsible for payment when funds are received from your insurance company or mortgage company.

Upon final payment, we’ll finalize our workmanship, and you will receive:

  • A workmanship warranty from Roof MD
  • All manufacturer warranties for installed products
  • A Roof MD Certificate of Completion.

We are Certified and Qualified by the best manufacturers in the business.

The Insurance Process

As a restoration contractor, sometimes we ‘re called out because the product was weathered or aged and at the end of its normal life cycle. Other times it’s because of hail, windstorms, hurricanes, or weather events where your insurance carrier will pay for your losses.

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Mark Donaldson, Founder & CEO

Mark Donaldson graduated from Texas A&M University’s Industrial Distribution program. He was born and raised in Houston with deep roots in the city. Both helping people and entrepreneurship were in his blood, as his mother was a teacher for over 40 years and his father owned a successful courier and messenger company called Hotshot Delivery.

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